Thanks to Activison and Red Octane’s ’Hapsidasical’ (A cross between Haphazard and Lacksidasical) approach to customer warranties it seems that you can replace what does not actually need replacing (or even exist!).
A quick visit over to Activision’s support site and a click on the link for ‘Click here for technical help with Guitar Hero and other Red Octane products‘ andyou are into a process for identifing issues with their products. What strikes me as weird, and haphazard is the fact that if a product is not working, they do not mandate that a serial number is given and nor do they request that the offending item is within warranty or even returned to them.
God forbid anyone that was dishonest enough to request a replacement for a product (guitar, drum kit or microphone) that was not actually broken; or even existed to be sent to them within a few days! Surely no-one would do that would they?
Guitar hero is a good pastime, we’ve got standard family nights with each other and play.