Decor1988’s poor after-sales care can so quickly undo an outstanding reputation.

It really is a shame that company bosses can take such a poor attitude to after-sales customer service in today’s market of high-expectations and fickle customers.Viral and verbal marketing is everything – and ensuring that customers want to talk about your product and service is probably more important that the product or service in the first place. Even when the product of service is outstanding...
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